AI Mail: AI Email Writer – Privacy Policy
Last Revised: Dec 2025
Introduction
3B Studio (“3B Studio”, “we”, “our”, or “us”) operates and publishes AI Mail: AI Email Writer, an AI-powered email productivity application for web and mobile environments. We also provide related websites, online properties, and other digital services where this Privacy Policy appears or is referenced (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and manage personal information in connection with our Services. It applies to your use of our websites, mobile applications, browser extensions, and any other online experiences where this Privacy Policy is displayed, as well as information we receive through our official social media channels.
In-time Notices
In some situations, we may present additional privacy disclosures at the moment we collect specific information (“in-time notices”). Those notices may provide more detail about how particular data is processed and, where they differ from this Privacy Policy, they will govern the processing of that specific data.
Data Controller
3B Studio is responsible for deciding how we hold and use personal information about you when we act as a “data controller” under applicable data protection laws. You are not legally obliged to provide us with personal information, but if you choose not to, some features of the Services may not work properly or we may be unable to provide you with the full experience (for example, certain advanced features may require an account or access to your email integrations).
1. Information We Collect
We collect information about you in different ways when you interact with our Services, communicate with us (for example, by email or social media), or participate in events, promotions, or feedback activities. Some of this information is provided directly by you, and some is collected automatically when you use the Services. In certain jurisdictions, this data may be considered personal information or personal data.
1.1 Categories of Personal Information
Depending on how you use the Services, we may collect, store, and process the following categories of information: (a) Identifiers and contact details (name, email address, username, and where applicable telephone number or profile info from third-party login providers); (b) Internet or other electronic network activity (interactions with our websites, apps, or communications, logs of feature/page usage); (c) Commercial information (records of purchases, subscriptions, and related transaction details); (d) Inferences drawn from other data (inferred preferences, usage patterns, approximate interests); (e) Interaction content (email drafts, prompts, rewritten emails, or other text you input for AI processing); (f) Technical and device data (IP address, device type, OS, app version, language, approximate location based on IP, access times); (g) Payment and billing details (if you purchase directly from us outside app stores, we or our payment processors may process payment card and billing details); (h) Feedback and communications (surveys, support requests, messages). For certain features, you may choose to provide information that could relate to your work, personal context, or other sensitive topics within email content; this is processed to provide the requested functionality and handled as described in this Privacy Policy.
2. Sources of Information and Purposes of Use
We obtain information about you from different sources, including: (a) directly from you when you use the Services, create an account, or communicate with us; (b) automatically when you use our websites or apps (for example, through cookies or similar technologies); and (c) business partners, integrated services, analytics providers, and service providers that support our operations. You are free to choose not to share certain information with us, but if you do so, some aspects of the Services may not function properly or we may not be able to provide you with some features.
2.1 Information Collected from You
We may collect the following types of information directly from you: (a) Account details and login (email address, username, authentication credentials needed to create/manage an account); (b) Contact details (name and optional telephone number for support/account communication); (c) Feedback and surveys (responses you provide; by submitting feedback, you acknowledge 3B Studio may use it to improve the Services); (d) Interaction content and User Content (text of emails, prompts, or other inputs to generate or rewrite content); (e) Payment information (if you purchase directly from us outside Apple/Google, payment card and billing details may be collected and processed by us or our third-party payment processors); (f) Other optional information (profile image, job title, or other information you choose to add).
2.2 Information Collected Automatically
When you visit or use the Services, we and our partners may automatically collect information using cookies, SDKs, and similar technologies. This may include: (a) IP address and approximate location (based on IP); (b) Device identifiers, device type, and operating system; (c) Browser type, language, and settings; (d) Pages/screens you view, time and date of access, and how you interact with features and buttons; (e) Crash logs, performance data, and diagnostic information. This information helps us operate, secure, and improve the Services, understand user behavior, and personalize aspects of your experience. For more details, please refer to any separate cookie or tracking notices we may provide.
2.3 Information from Integrated Services and Third Parties
We may receive information about you from integrated services and third parties, such as: (a) Single sign-on or social login providers (e.g., Google, Apple) when you sign in or connect your account (name, email, profile image, or other information you authorize); (b) Analytics and attribution providers; (c) Marketing and advertising partners (where permitted by law and your preferences, pseudonymous identifiers or aggregated information for measurement and optimization); (d) AI infrastructure providers such as OpenAI, whose APIs we may use to generate or rewrite content based on your input. We use and store information obtained from third parties in line with this Privacy Policy and any applicable limitations imposed by those third parties.
3. How We Use Your Personal Information
We use the information we collect for business and operational purposes, including: providing and operating the Services (account management, email generation/rewriting, synchronization across devices, core features); customer support; improvement and development; personalization; analytics and performance measurement; security and integrity; debugging and repair; marketing and communications (where permitted by law and your preferences); compliance and legal obligations; and other purposes disclosed at collection or with your consent. We may combine information collected at different times and from different sources to support these purposes. We may also anonymize or aggregate information so it no longer identifies you and use such data for analytics, research, and business planning.
4. How We May Share Information About You
We may share your information as described in this Privacy Policy or as explained at the time of collection.
4.1 Third-Party Service Providers
We work with third-party service providers to support our operations and the delivery of the Services. Depending on the context, we may share information with: customer communication and engagement platforms; analytics and business intelligence providers; customer support platforms; measurement and attribution partners; cloud hosting and infrastructure providers; payment processors (if you make payments outside of app stores); and marketing providers (where permitted), including audience tools provided by social media platforms.
4.2 AI-Generated Content Provider
We may use third-party AI providers, such as OpenAI, L.L.C., U.S.A. Your Interaction Data (for example, the text you input to generate or rewrite emails) may be transmitted to these providers to generate content requested by you. For more information on how OpenAI handles data, please visit their privacy policy and terms on their official website.
4.3 Corporate Transactions
In the event of a corporate transaction such as a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event (“Corporate Transaction”), your information may be transferred as part of that transaction, subject to applicable legal requirements. If such a transaction occurs, we will seek to ensure that the recipient handles your information in a manner consistent with this Privacy Policy where feasible.
4.4 Legal, Regulatory, and Compliance Reasons
We may disclose information if we believe in good faith it is reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; enforce our terms or policies; protect the rights, property, or safety of 3B Studio, our users, or the public; and detect, prevent, or respond to fraud, security issues, or technical problems. We may also use or disclose information as otherwise permitted or required by law, or with your consent.
5. Do Not Track Disclosures
Some browsers offer a “Do Not Track” (“DNT”) setting. There is currently no widely accepted standard for responding to DNT signals. At this time, our websites do not respond to DNT signals. Third parties (such as analytics providers and advertising networks) may collect information about your online activities over time and across different websites and apps and may not change behavior in response to DNT settings.
6. Communication Channels and User Interactions
We provide ways to contact us or interact with our team, including in-app support tools, customer support email, feedback forms, and other methods. When you contact us, we collect the information you provide (such as your name, email address, device details, and message content) to assist you and improve the Services. For your protection, do not share sensitive information (passwords, payment details, personal identification numbers, or confidential email content) through public or unencrypted channels.
7. Information for Individuals in the European Economic Area (EEA)
If you are located in the EEA, you may have rights under applicable data protection laws, including access, correction, objection, restriction, deletion, portability, and the right to withdraw consent. To exercise your rights, contact us using the details below. We may need to verify your identity. You also have the right to lodge a complaint with a data protection authority.
7.2 Legal Basis for Processing
Where the GDPR applies, we rely on one or more legal bases, including performance of a contract, legitimate interests, consent (for certain processing such as some marketing or optional analytics), and legal obligations.
7.3 International Data Transfers
If personal data is transferred outside the EEA, we take steps to protect it in accordance with law, such as relying on adequacy decisions, standard contractual clauses, similar approved safeguards, or explicit consent where appropriate.
8. Information for Residents of California
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and related laws, including access, data portability, and deletion (subject to exceptions). We do not knowingly sell personal information in the traditional sense. If certain cookie-based activities are deemed a “sale” under California law, you may have the right to opt out.
9. Online Privacy Choices and Rights
Depending on your location, you may have rights to request access, correction, or deletion of personal information. Your device may provide permission controls (e.g., notifications) that you can adjust via the operating system or in-app settings. You may stop collection by uninstalling the app, though we may retain certain information as required or permitted by law. You can opt out of marketing emails via the unsubscribe link; service-related messages may still be sent.
10. Data Retention
We retain personal information as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data type and context. We may retain non-personal or aggregated data for analytics, security, and business continuity.
11. Protecting Personal Information
We use reasonable technical and organizational measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. You are responsible for keeping account credentials confidential and notifying us of suspected unauthorized use.
12. Links to External Websites and Content
The Services may link to third-party websites, applications, or content. We do not control and are not responsible for their privacy practices. Review their privacy policies before sharing personal information with them.
13. Information About Children
The Services are not intended for or directed to children under 16 (or any higher age required by local law). We do not knowingly collect personal information from children under this age. If we learn we collected such information, we will take steps to delete it. If you believe a child provided personal information, contact us promptly.
14. Privacy Policy Updates
We may update this Privacy Policy to reflect changes in practices, technologies, legal requirements, or other factors. When we make changes, we revise the “Last Revised” date. In some cases, we may provide additional notice (for example, by email or in-app notifications) of material changes. Continued use of the Services after the updated policy becomes effective constitutes acceptance of the changes.
15. Contacting Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at: 3B Studio — Email: aimail@3bproductai.com. This Privacy Policy is provided for informational purposes and does not constitute legal advice; consult a qualified legal professional to adapt it to your specific business, products, and jurisdiction.